Epygi Technologies LLC

Maximizing Efficiency with the Epygi ecMON AI Assistant

The AI Assistant (AIA), powered by OpenAI and integrated into the ecMON cloud service, continues to simplify how users manage their Epygi systems.

Deeply trained on Epygi’s official documentation, AIA delivers fast, accurate answers, precise troubleshooting guidance, and step-by-step instructions through a natural, conversational interface.

By enhancing self-service capabilities, this mature feature significantly reduces response times and lowers the day-to-day technical support effort. Currently available to users with an active ecMON subscription, the AI Assistant undergoes continuous refinements and expansions, ensuring it becomes smarter and more capable with every update.

Contact us at [email protected] for more details.

ecQX Summer Special: Pay for 3 Months, Get 3 FREE Plus AI-Powered Bonus Features

• ecQX Cloud 3+3 Offer: Pay for your first 3 months of any new ecQX instance and receive 3 additional months FREE

• Free Transcription Minutes: Includes coverage for Voicemail (VM), Voice-Enabled Auto Attendant (2,000 minutes), Call Recordings (CR) (1,000 minutes), and the Epygi Virtual Assistant (EVIA) (700 minutes), all at no additional cost.

• FREE Permanent Call Recording Ports:
o ecQX10/20: 2 Free Ports
o ecQX40/60: 4 Free Ports
o ecQX100/150/200: 6 Free Ports

Offer ends August 31, 2026
Use Promo code: ECQXSUMR

Offer Details: https://www.epygi.com/special-offer-half-off-your-new-ecqx-instance/

Contact us at [email protected] for more details.

QX200: Boost Your Business Communications

The QX200 is tailored for growing businesses, supporting up to 258 phones (2 analog, 24 IP, 232 with keys) and handling 64 concurrent calls, with 4 FXO ports, 1 LAN/WAN, audio in/out, and an SD slot. It integrates with QX Gateways

Backed by a 1-year warranty (2 years in the EU, 3-year option).

It’s perfect for businesses like a mid-sized call center needing to handle 64 simultaneous calls, deploy 24 IP phones with 232 extensions, integrate CRM for customer data, record calls for quality control, and use SMS via Telnyx 2000 for client updates—all from one reliable system.

Contact us to transform your communication today!

For more: https://www.epygi.com/qx-pbx/qx200/
Other PBXs: https://www.epygi.com/qx-pbx/
Cloud PBX: https://www.epygi.com/hosted-pbx/
Gateways: https://www.epygi.com/qx-gateways/

eQall has been officially rebranded as uQall

We are excited to announce that eQall is now uQall. This change symbolizes the first step toward the future unification of our feature set. Moving beyond a traditional softphone, uQall is evolving into a unified, intelligent hub designed to simplify your daily workflow.

Moving beyond a traditional softphone, uQall serves as a complete desk-phone replacement for QX/UC IP PBX appliances and ecQX cloud systems. It brings enterprise-grade capabilities directly to your desktop or mobile device—including automated provisioning, up to 8 SIP accounts, embedded messaging, a powerful Receptionist Console, and secure TLS/SRTP encryption—ensuring your expanding business stays connected effortlessly.

For more details: https://www.epygi.com/uqall/

Empower Your Business Communication

By choosing Epygi, you will get:
• Feature-Rich, Scalable VoIP Solutions
- Cloud and On-Premise
• AI-Powered Feature Set
• Good Margins for Resellers
• Auto-Configuration for 200+ SIP Phone Models
• Expert Technical Team
• Very good Support
• System Training and Configuration Assistance
- Compatibility with leading IP endpoints, including Cisco, Yealink, Grandstream, Fanvil, and more

Contact us at [email protected]

Elevate Call Quality with Epygi’s Barge-In Features

The Barge-In license provides authorized users with three powerful tools to enhance call monitoring and staff training:

• Silent Monitoring: Supervisors can listen to live calls discreetly without notifying the agent or the external caller.
• Whisper Mode: Provide real-time coaching by speaking directly to the agent without the external caller hearing.
• Supervisor Barge-In: Join an active call instantly to facilitate a three-way conversation and resolve complex issues.

Ready to optimize your call center's performance?

Contact us at [email protected] for more details.

Epygi Gateway Hosted Survivability

When your broadband fails, your business calls don't have to. Epygi's Hosted Survivability feature ensures uninterrupted internal and external calling.

In the event of an internet outage, integrated Epygi gateways (QXFXO4 or QXE1T1) automatically activate as a local backup server. Your IP phones seamlessly reconnect, allowing:

- Uninterrupted internal calls between offices.
- Continued inbound and outbound PSTN calls.
- PSTN calls to be answered by the gateway's Auto Attendant for
professional call routing and redirection to employees.

Gateways: https://www.epygi.com/qx-gateways/
QX PBX: https://www.epygi.com/qx-pbx/
Features: https://www.epygi.com/features/

Exclusive Offer: A Custom EVIA Demo for Your Top Client

You choose the client, and Epygi handles the rest! We will build a personalized demonstration tailored to their workflow so they can experience EVA (Epygi Virtual Intelligent Assistant) in a real-world environment.

Key Highlights:
• 24/7 Smart Receptionist: Greets and routes calls with human-like precision around the clock.
• Multilingual Fluency: Effortlessly guides callers in multiple languages.
• Intelligent Auto Attendant: Uses natural, voice-enabled conversation instead of rigid menus.
• Cost-Effective: Delivers live-receptionist performance at a fraction of the overhead.

Contact us today to schedule your client's custom EVA experience!
For details: https://www.epygi.com/eva-special-offer/

Great Feature: IVR Call History for QX IP PBX

Unlock the power of caller data with Epygi’s IVR Call History for QX/UC IP PBX. This specialized analytics tool captures every interaction, from DTMF inputs to voice commands, and stores up to 20,000 detailed routing paths for deep analysis.

By exporting these insights via XML, businesses like hotels, clinics, and retailers can eliminate routing bottlenecks and enhance the customer experience.

Stop guessing how your callers navigate your system and start using data to drive better service.

Check out PBXs: https://www.epygi.com/qx-pbx/
Cloud PBX: https://www.epygi.com/hosted-pbx/

Elevate Emergency Response with Telnyx's Dynamic e911

When every second counts, accuracy saves lives.

Thanks to Telnyx’s Dynamic Enhanced 911 (e911) service via API, Epygi QX IP PBXs can deliver real-time, precise location data during 911 calls, making sure first responders reach you faster and more efficiently.

This collaboration between Telnyx and Epygi combines innovation and reliability, providing organizations with the necessary tools for quick and effective emergency response.