Feb 17-19, 2017 = 48 hours of service design, collaboration, creative problem solving, learning, doing, making, post-its, and shenanigans.
Just 48 Hours to make something amazing! Join a diverse group of curious and passionate Angelenos for the annual Los Angeles Service Design Jam the weekend of February 17-19, 2017! In the spirit of experimentation, collaboration, and friendly competition, teams will have one weekend to create completely new services through experiencing an entire human-centered design process. We experience servic
es every day — buying insurance, taking a flight, filing a tax return, receiving a heart transplant. A service is an exchange of goods or value. A complete service includes designed or planned interactions among people, products, and processes in various places and over time. In fact, most services we have today kind of just “happen” and aren’t consciously designed even though about 80% of our economy is services! Service design is the process of planning and organizing people, infrastructure, communication and physical components of a service. It’s a collaborative process that brings together researchers, designers, technologists, users and many (many!) other stakeholders and partners who work together to create and deliver a service. Deliberately designing services in this way ensures that people’s experience with the service and the service’s business value service meet the needs of both users and providers. The Service Design Jam is an annual weekend where curious people — like you! — come together to work in small teams to prototype new services around a common theme. Everyone and anyone can join the jam! We encourage people from diverse backgrounds to join us and bring your unique point of view to the jam. You might be a student, teacher, entrepreneur, designer, developer, business person, community activist, non-profit professional, government employee, artist, architect, actor, hacker, maker, thinker, or tinkerer. You don't have to be a “Designer” to jam. Service design and design thinking are processes and tools that anyone can use for innovative and creative approaches to problem solving, regardless of job title or skill level! For full registration and logistical information check out the LA Service Design Jam at servicedesignjam.org.
