Lacey Kerr Spa and Wellness Education

BTS Spa Menu Re-design!

Luxury isn’t about excess — it’s about intention.

In this space, we focus on minimising and refining. Clean lines, cohesive design, and an environment that feels effortless… yet considered in every detail.

We proudly partner with local suppliers and support Australian skincare ranges, bringing the spa experience back to its roots — connected to place, people, and purpose.

But true luxury goes beyond aesthetics.

It’s in the way we welcome our guests by name, open doors, anticipate needs, and create a sense of calm the moment they arrive. It’s the skill, professionalism, and quiet attention to detail that transforms a treatment into an experience.

This is what sets 5-star apart.

And it’s exactly what we teach inside the Fundamentals Series.

If you’re ready to elevate your career and step into the world of 5-star day spas… stay tuned.

This is Lizard Island Resort, one of Australia’s most sort after 5-star destination resorts, this is an exclusive resort and also the home of “The House”

Think, the most high end celebs, worlds
most wealthiest people…. rooms are prices from 4K to 30k a night…. Yes that right… Expectations are next level!!!

This is my background, this is what I specialise in, this is what my expectations are for therapists I hire and onboard.

In my fundamentals series we cover my 7 touchpoints from therapist wellbeing, treatment ritual to recommendation and retailing to elevate the standards to a 5-star guest experience.

It’s these changes like I did in the spa on Lizard Island that level up the space and set spas apart from the rest of the main stream spaces.

Follow along and connect to stay tuned for the re-launch of the “Fundamentals Series”