Serious Learning & Development

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Ever wondered why the supermarket self-checkout experience feels so fundamentally broken? 🛒 Our Founder and CEO, Kevin Gibbons, sat down with Rory Sutherland at Re:commerce 2026 to look at how modern corporate structures are accidentally sabotaging their own long-term success. In this clip, Rory drops a brilliant, brutally honest analogy on why optimising individual departments for short-term financial gains is a recipe for system-wide failure: 💡 A finance or procurement team installs self-checkouts, drastically reduces supermarket headcount, and claims a nice bonus for "saving money." 💡 Six months down the line, a massive shoplifting epidemic hits the business. Why? Because as Rory points out, "nobody feels that bad nicking from a machine." 💡 The individuals who claimed credit for the short-term win are never held responsible for the long-term, compounding consequences. When corporate silos force individual teams to optimise only their small part of the puzzle, the overall business suffers. You cannot optimise the whole by sub-optimising the parts. #RorySutherland #BehavioralScience

why not........

https://www.youtube.com/shorts/KW_bvB33kBc

Hannah Fry 284K likes, 11K comments. "The most beautiful invention of all time"

Not Gordon Ramsay but a top NZ chef Ben Shewry who cleary understands and applies SIPOC learnings correctly.........

Heading out to the streets of Santiago

https://www.youtube.com/shorts/AcAv6B6tmeQ

"Discounting trains negotiators, removing value trains buyers"

Salesman explains why discounts kills value. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

Rest Day in Vancouver 😄

Hard Times....................

Interactive: How much coffee prices have risen in your city (and the order that’s become a ‘moneymaker’ for cafes) Flat whites, espressos and cold brews: Here’s exactly how much more your daily caffeinated beverage costs you across Australia’s capital cities.