The Delta Training Academy

WE'RE HIRING

Health & Safety & Soft Skills Trainer
Maun, Botswana
Extensive Travel Required

The Delta Training Academy is looking for a passionate and experienced trainer to join our growing team.

The successful candidate will facilitate training in areas including:
▪ First Aid
▪ Basic Firefighting
▪ Occupational Health & Safety
▪ Customer Service Excellence
▪ Leadership & Management
▪ Team Building
▪ Communication Skills
▪ Conflict Management
▪ Time Management
▪ Workplace Professionalism

We are looking for someone who:
✔ Has experience facilitating Health & Safety and Soft Skills training
✔ Is confident presenting to groups
✔ Has strong report-writing and administrative skills
✔ Is willing to travel extensively
✔ Is passionate about developing people and improving workplace performance

Advantageous:
▪ Facilitator & Assessor Certifications
▪ First Aid Instructor Certification
▪ Hospitality or Tourism Industry Experience
▪ Valid Driver's Licence

To apply, send:
▪ CV
▪ Qualifications & Certifications
▪ Two Contactable References

To: [email protected]
Subject: Health & Safety and Soft Skills Trainer Application
Closing Date: 9 June 2026

Only shortlisted candidates will be contacted.

Your customers may forget what you said, but they will never forget how you made them feel.

Join our Customer Service Short Learning Course in Maun and learn how to create memorable customer experiences that build loyalty and trust.

🟨 Communication skills
🟨 Customer care excellence
🟨 Problem-solving
🟨 Managing difficult customers
🟨 Service recovery techniques

Included:

🟨 Certificate of Completion
🟨 Lunch and refreshments
🟨 Practical learning activities

📅 15th – 16th June 2026
📍 Maun

Limited spaces available.






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Some office views are simply hard to beat.

A reminder of why hospitality is so special — creating moments where atmosphere, detail, and nature come together perfectly.

Sunsets like this don’t need much explanation.






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Soft skills are often the missing link between good operations and exceptional guest experiences.

We recently facilitated our Foundations of Efficiency – 2 Day Short Learning Course for the teams at African Bush Camps at Thorntree River Lodge and Lolebezi Safari Lodge of in Zambia.

One of the most impactful parts of this training was bringing the:

🟨 Kitchen teams
🟨 Front of House teams

together into one learning environment.

In hospitality, guest experience is never created by one department alone. Strong communication and understanding between the kitchen and service teams directly impacts:

🟨 Service flow and efficiency
🟨 Guest satisfaction
🟨 Workplace culture
🟨 Team morale and accountability
🟨 Operational consistency

The programme focused on key soft skill foundations including:

🟨 Teamwork and communication
🟨 Adaptability and change readiness
🟨 Emotional resilience and self-regulation
🟨 Time management
🟨 Professional workplace behaviour
🟨 Conflict management and resolution

When departments understand each other better, operations become smoother, teams become stronger, and the guest experience improves naturally.

A huge thank you to the teams at Thorntree River Lodge and Lolebezi Safari Lodge for their engagement, professionalism, and willingness to grow together.






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Another exciting installation underway.

We are currently setting up NebulaPOS & Stock Management at Natural Selection – Hoanib Valley Camp in Namibia — the second of three installations currently being completed.

This brings us to a total of 19 properties supported for Natural Selection across:

🟨 Botswana
🟨 Namibia
🟨 South Africa

NebulaPOS & Stock Management continues to help hospitality operations strengthen:

🟨 Beverage and food cost control
🟨 Real-time stock visibility
🟨 Operational reporting and accountability
🟨 Sales tracking and reconciliation
🟨 Multi-department stock management

Hospitality operations require systems that are practical, reliable, and supported on the ground — especially in environments where operational control directly impacts profitability.

We are proud to continue growing our partnership with Natural Selection and supporting their operations across the region.






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Monday Motivation!