Galway Executive Skillnet

The ESF+ QQI Level 6 Supervisory Management programme builds the practical skills supervisors need to lead teams with confidence.

You’ll learn how to:
✅ Manage people and performance
✅ Communicate expectations clearly
✅ Handle feedback, conflict and challenges
✅ Support productivity and team morale

Ideal for individuals progressing into supervision and businesses developing strong frontline managers.

👉 Build your supervisory confidence today:
https://galwayexecutiveskillnet.com/training-programmes/916-esf-qqi-level-6-supervisory-management/region-GE/

This programme is co-funded by the Government of Ireland and the European Union. Learn more at: https://www.eufunds.ie

Stepping into a frontline leadership role or already leading people day-to-day? 👥

The ESF+ Frontline Leaders Programme builds the confidence and practical people skills needed to lead teams effectively on the ground.

Participants learn how to:
✅ Communicate clearly and confidently
✅ Support team performance and motivation
✅ Handle everyday people challenges
✅ Build credibility as a frontline leader

Ideal for individuals growing into leadership roles and businesses developing strong team leads.
https://galwayexecutiveskillnet.com/training-programmes/942-esf-frontline-leaders-programme/region-GE/

This programme is co-funded by the Government of Ireland and the European Union. Learn more at: https://www.eufunds.ie

Looking to upskill, grow your career, or invest in your team’s development? 🌱

Galway Executive Skillnet supports individuals and businesses across the region with practical, subsidised training that delivers real workplace impact.

We offer programmes in:
✅ Leadership & management
✅ Digital & Excel skills
✅ Customer service & communication
✅ Productivity & professional development

Whether you’re building your own confidence or strengthening your team’s capability, GES helps you move forward with skills that matter.
https://galwayexecutiveskillnet.com/

Handling difficult customer calls or challenging emails? 📞📧

The Customer Service & Complaint Handling (Telephone & Email) course helps you respond calmly, professionally and with confidence even in high‑pressure situations.

You’ll learn how to:
✅ Handle complaints without escalation
✅ Communicate clearly by phone and email
✅ De‑escalate tense conversations
✅ Protect customer relationships and trust

A practical course for individuals and a smart investment for businesses focused on excellent customer service.
https://galwayexecutiveskillnet.com/training-programmes/934-customer-service-complaint-handling-for-telephone-email/region-GE/

Want to finally feel confident using Excel? 📊

The Beginner Excel Training course is the perfect starting point for individuals and a smart investment for businesses building digital skills across teams.

You’ll learn how to:
✅ Use basic formulas and functions
✅ Format spreadsheets clearly and professionally
✅ Organise data with confidence
✅ Save time with simple Excel tips

👉 Start building your Excel confidence today:
https://galwayexecutiveskillnet.com/training-programmes/457-beginner-excel-training/region-GE/

Involved in training, HR or developing people at work? 🎯

The ESF+ QQI Level 6 Training Needs Identification & Design programme helps you design training that actually delivers results.

You’ll learn how to:
✅ Identify real skill gaps
✅ Analyse training needs at team level
✅ Design structured, targeted training
✅ Align learning with business goals

Ideal for individuals shaping training and organisations investing in effective people development.
https://galwayexecutiveskillnet.com/training-programmes/617-esf-qqi-level-6-training-needs-identification-and-design/region-GE/

This Galway Executive Skillnet programme is cofunded by the Government of Ireland and the European Union. www.eufunds.ie

Comfortable with Excel basics and ready to work smarter? 📊

The Intermediate Excel Training course helps you build confidence using Excel for real workplace tasks.

You’ll learn how to:
✅ Use intermediate formulas and functions
✅ Organise and clean data accurately
✅ Reduce errors and improve efficiency
✅ Create clearer, more professional spreadsheets

Ideal for individuals upskilling and for businesses boosting productivity across teams.
https://galwayexecutiveskillnet.com/training-programmes/458-intermediate-excel-training/region-GE/

Starting to take on more responsibility at work - even without the title yet? 👥

The ESF+ Emerging Leaders Programme supports professionals who are beginning to influence others and step up and prepare for leadership roles.

You’ll learn how to:
✅ Communicate with confidence
✅ Build credibility and influence
✅ Handle challenges and decision‑making
✅ Lead yourself and support others

Ideal for individuals ready to grow and organisations developing future leaders.
https://galwayexecutiveskillnet.com/training-programmes/943-esf-emerging-leaders-programme/region-GE/

This programme is co-funded by the Government of Ireland and the European Union. Learn more at: https://www.eufunds.ie

Already comfortable with Excel and ready to take it to the next level? 📊

Advanced Excel Training helps you work faster, analyse data confidently and produce clear, professional reports.

You’ll learn how to:
✅ Use advanced formulas and nested functions
✅ Build pivot tables and charts for analysis
✅ Clean, validate and manage complex data
✅ Create reports that support better decisions

Ideal for individuals who use Excel daily and businesses strengthening data and reporting skills across teams.

👉 Level up your Excel skills and book now:
https://galwayexecutiveskillnet.com/training-programmes/459-advanced-excel/region-GE/

New to supervising or already managing people day-to-day? 👥

The ESF+ QQI Level 6 Supervisory Management programme builds the practical skills supervisors need to lead teams confidently and effectively.

You’ll learn how to:
✅ Manage people and performance
✅ Communicate expectations clearly
✅ Handle feedback, conflict and challenges
✅ Support productivity and team morale

Ideal for individuals stepping into supervision and organisations developing strong frontline managers.
https://galwayexecutiveskillnet.com/training-programmes/916-esf-qqi-level-6-supervisory-management/region-GE/

This programme is co-funded by the Government of Ireland and the European Union. Learn more at: https://www.eufunds.ie