Lestari Professional Consultancy Sdn Bhd

𝐈𝐍𝐓𝐄𝐑𝐏𝐄𝐑𝐒𝐎𝐍𝐀𝐋 𝐒𝐊𝐈𝐋𝐋𝐒 𝐀𝐍𝐃 𝐓𝐄𝐀𝐌𝐖𝐎𝐑𝐊 𝐓𝐑𝐀𝐈𝐍𝐈𝐍𝐆 𝐅𝐎𝐑 𝐒𝐀𝐁𝐀𝐇 𝐂𝐈𝐕𝐈𝐋 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐎𝐅𝐅𝐈𝐂𝐄𝐑𝐒 (𝐉𝐏𝐀𝐍)

The Interpersonal Skills and Teamwork training was successfully conducted on 15 & 16 June 2026 at Institut Latihan Sektor Awam Negeri Sabah (INSAN), in collaboration with INSAN, for participants from Jabatan Perkhidmatan Awam Negeri Sabah (JPANS).

This training was designed to enhance Sabah Civil Service Officers’ interpersonal competencies, focusing on communication, emotional intelligence, and collaboration to strengthen workplace relationships and improve teamwork in delivering efficient and effective public services.

Over the two-day session, participants were guided through a structured and practical learning experience covering essential areas such as:
✅ Foundations of Interpersonal Excellence
✅ Emotional Intelligence for Public Servants
✅ High-Performance Team Dynamics
✅Assertive Communication and Positive Influence
✅Collaborative Problem-Solving in Workplace Situations

The training emphasised real-life application through interactive discussions, group activities, and case-based learning to ensure participants could directly relate the concepts to their daily work environment.

We extend our sincere congratulations to all participants for their active involvement, strong engagement, and commitment throughout the training session. Your enthusiasm reflects the continuous drive towards excellence within the Sabah public service.

We also would like to express our appreciation to INSAN for the excellent collaboration and support throughout the training implementation. It is always a privilege to work together in strengthening human capital development for the state.

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For organizations interested in bringing this training to your company, please contact us:
📞 Phone: 010-3765318
📧 Email: [email protected]

🌙 SALAM MAAL HIJRAH 1448H 🌙

Sempena kedatangan Tahun Baharu Islam 1448 Hijrah, seluruh warga Lestari Educational Group mengucapkan Salam Maal Hijrah kepada semua umat Islam.

Semoga lembaran baharu ini membawa keberkatan, ketenangan, kejayaan, dan semangat untuk terus berhijrah ke arah kehidupan yang lebih baik, berilmu, dan berintegriti.

"Hijrah Membina Ummah, Ilmu Memperkasa Masa Depan."

✨ Selamat Menyambut Awal Muharram 1448H ✨

Ikhlas daripada,
Lestari Educational Group

𝐒𝐓𝐑𝐄𝐍𝐆𝐓𝐇𝐄𝐍𝐈𝐍𝐆 𝐖𝐎𝐑𝐊𝐏𝐋𝐀𝐂𝐄 𝐇𝐀𝐑𝐌𝐎𝐍𝐘: 𝐂𝐎𝐍𝐅𝐋𝐈𝐂𝐓 𝐑𝐄𝐒𝐎𝐋𝐔𝐓𝐈𝐎𝐍 & 𝐍𝐄𝐆𝐎𝐓𝐈𝐀𝐓𝐈𝐎𝐍 𝐓𝐑𝐀𝐈𝐍𝐈𝐍𝐆 𝐀𝐓 𝐈𝐍𝐒𝐀𝐍, 𝐉𝐏𝐀𝐍𝐒 𝐒𝐀𝐁𝐀𝐇

The Conflict Resolution and Negotiation Training held at Institute Latihan Sektor Awam Negeri (INSAN), Jabatan Perkhidmatan Awam Negeri Sabah (JPANS) was successfully conducted with strong engagement and participation from all attendees.

The session focused on enhancing practical skills through interactive case studies, group discussions, and hands-on activities, enabling participants to better understand workplace challenges and apply effective strategies in managing conflict and negotiation situations.

A special congratulations to the Most Active Participants and the Best Group for their outstanding performance, enthusiasm, and teamwork throughout the training. Your active involvement truly elevated the learning experience for everyone.

Well done to all participants for your commitment, professionalism, and positive spirit throughout the program.

A sincere appreciation to JPANS and INSAN for the valuable collaboration and continuous support in making this training a success.

Together, we continue to strengthen communication, teamwork, and service excellence in Sabah’s public sector.

𝐂𝐎𝐍𝐅𝐋𝐈𝐂𝐓 𝐑𝐄𝐒𝐎𝐋𝐔𝐓𝐈𝐎𝐍 & 𝐍𝐄𝐆𝐎𝐓𝐈𝐀𝐓𝐈𝐎𝐍 𝐓𝐑𝐀𝐈𝐍𝐈𝐍𝐆 𝐅𝐎𝐑 𝐒𝐀𝐁𝐀𝐇 𝐒𝐓𝐀𝐓𝐄 𝐆𝐎𝐕𝐄𝐑𝐍𝐌𝐄𝐍𝐓 𝐎𝐅𝐅𝐈𝐂𝐄𝐑𝐒

We extend our heartfelt congratulations to all participants who successfully completed the Conflict Resolution and Negotiation training held at Institute Latihan Sektor Awam Negeri (INSAN), Jabatan Perkhidmatan Awam Negeri Sabah (JPANS).

📌 Training Details:
Training Title: Conflict Resolution and Negotiation
Date: 10 & 11 June 2026
Venue: Institute Latihan Sektor Awam Negeri (INSAN), Jabatan Perkhidmatan Awam Negeri Sabah (JPANS)

This programme was specially designed for Sabah State Government officers to strengthen essential workplace competencies in managing conflicts, handling challenging situations, and applying effective negotiation techniques in a structured and professional manner.

In the public sector environment, officers are required to engage with diverse stakeholders while ensuring decisions are made fairly, communication remains professional, and service delivery is efficient. Strong conflict resolution and negotiation skills are therefore critical in maintaining workplace harmony and enhancing overall government performance.

Throughout the training, participants were introduced to practical case studies and real workplace scenarios, enabling them to respond confidently and constructively in conflict situations while achieving win-win outcomes.

We sincerely thank INSAN and Jabatan Perkhidmatan Awam Negeri Sabah (JPANS) working with us for delivering this training specifically focused to developing competent, resilient, and high-performing public sector talent in Sabah.

👏 Congratulations once again to all participants for your active participation and dedication throughout the training session.

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📞 Interested in bringing this training to your department or agency?
Contact us:
📱 010-3765318
📧 [email protected]

𝐒𝐓𝐑𝐄𝐍𝐆𝐓𝐇𝐄𝐍𝐈𝐍𝐆 𝐑𝐄𝐓𝐀𝐈𝐋 𝐄𝐗𝐂𝐄𝐋𝐋𝐄𝐍𝐂𝐄 𝐈𝐍 𝐒𝐀𝐁𝐀𝐇’𝐒 𝐆𝐑𝐎𝐖𝐈𝐍𝐆 𝐌𝐀𝐑𝐊𝐄𝐓

We are pleased to share the successful completion of our Retail Outlet Sales & Promotion Management training programme, designed to equip retail professionals with practical, results-driven skills.

As retail activity continues to expand in key areas such as Tawau, Sabah, businesses are experiencing increased competition driven by both local demand and tourism growth. In this environment, strong retail capabilities are essential for sustaining performance and customer satisfaction.

Participants gained hands-on knowledge in:
• Effective sales strategies
• Promotion planning and ex*****on
• Customer engagement techniques
• Retail outlet performance improvement

We extend our appreciation to all participants for their commitment and active participation.

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📞 Interested in bringing this training to your organization?
Contact us:
📱 010-3765318
📧 [email protected]

𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗘𝗫𝗖𝗘𝗟𝗟𝗘𝗡𝗖𝗘 𝗧𝗥𝗔𝗜𝗡𝗜𝗡𝗚 | 𝗦𝗔𝗡𝗗𝗔𝗞𝗔𝗡, 𝗦𝗔𝗕𝗔𝗛

On 4 & 5 June 2026, Lestari Professional Consultancy Sdn Bhd successfully conducted a Customer Service Excellence Training for one of our valued healthcare clients in Sandakan, Sabah.

In the healthcare industry, customer service goes beyond providing assistance—it plays a crucial role in building trust, ensuring patient satisfaction, and creating positive experiences during some of the most important moments in people's lives. Every interaction, from the front counter to patient care services, contributes to the overall perception of service quality.

Throughout the two-day training, participants explored practical techniques to enhance communication skills, manage customer expectations, handle challenging situations professionally, and deliver service that exceeds expectations.

While customer service excellence is particularly critical in healthcare, it is equally important across all industries. Whether serving patients, customers, clients, or stakeholders, organisations that consistently provide exceptional service are more likely to build stronger relationships, improve customer loyalty, enhance their reputation, and achieve long-term success.

A big thank you to all participants for their active engagement, enthusiasm, and commitment to delivering excellent customer experiences.

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📞 Looking to enhance customer service standards within your organisation?

Contact us today for training solutions tailored to your industry:
📱 010-3765318
📧 [email protected]

🚀 𝐉𝐔𝐍𝐄 2026 𝐏𝐔𝐁𝐋𝐈𝐂 𝐓𝐑𝐀𝐈𝐍𝐈𝐍𝐆 𝐈𝐒 𝐇𝐄𝐑𝐄!

From leadership to ESG, safety, finance & HR. We’ve designed practical, results-driven sessions to help your team perform better at work.

📅 Highlights:
✔ Managing Energy for High Performance
✔ ESG Associate Certification
✔ Safety in Handling Chemicals
✔ Finance for Non-Finance Leaders
✔ HOSPA & Workplace Safety
✔ Managing Employee Misconduct & Discipline

💼 Why join?
✅ Practical & hands-on learning
✅ Industry-relevant topics
✅ Improve productivity & compliance
✅ 100% HRDCorp Claimable

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📲 𝐒𝐞𝐜𝐮𝐫𝐞 𝐲𝐨𝐮𝐫 𝐬𝐥𝐨𝐭 𝐧𝐨𝐰:
Scan QR code or contact us today
📞 010-3765318 (Call/WhatsApp)
📧 [email protected]

Seats are limited — don’t miss out!

𝐃𝐈𝐑𝐆𝐀𝐇𝐀𝐘𝐔 𝐓𝐔𝐀𝐍𝐊𝐔

Merafak sembah dan setinggi-tinggi ucapan tahniah sempena 𝐇𝐚𝐫𝐢 𝐊𝐞𝐩𝐮𝐭𝐞𝐫𝐚𝐚𝐧 𝐒𝐞𝐫𝐢 𝐏𝐚𝐝𝐮𝐤𝐚 𝐁𝐚𝐠𝐢𝐧𝐝𝐚 𝐘𝐚𝐧𝐠 𝐝𝐢-𝐏𝐞𝐫𝐭𝐮𝐚𝐧 𝐀𝐠𝐨𝐧𝐠 𝐒𝐮𝐥𝐭𝐚𝐧 𝐈𝐛𝐫𝐚𝐡𝐢𝐦.

Semoga Tuanku dikurniakan kesihatan dan kesejahteraan berpanjangan, kebijaksanaan dalam pemerintahan, keberkatan dalam setiap titah dan keputusan dan kesejahteraan serta kebahagiaan bersama Keluarga Diraja.

Semoga institusi Diraja terus menjadi tonggak perpaduan negara serta inspirasi kepada rakyat untuk terus hidup dalam harmoni, saling menghormati dan bersatu padu demi kemajuan Malaysia.

Dirgahayu Tuanku.

Sembah takzim daripada
𝐋𝐞𝐬𝐭𝐚𝐫𝐢 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐜𝐲 𝐒𝐝𝐧 𝐁𝐡𝐝

🌸 𝑺𝒆𝒍𝒂𝒎𝒂𝒕 𝑯𝒂𝒓𝒊 𝑾𝒆𝒔𝒂𝒌 2026 🌸

Sempena Hari Wesak ini, kami mengucapkan selamat menyambut kepada semua yang meraikannya. Semoga hari yang penuh bermakna ini membawa kedamaian, kesejahteraan, dan keharmonian kepada semua.

Semoga nilai kasih sayang, toleransi dan kebaikan sentiasa menjadi asas dalam kehidupan kita bersama.

Ikhlas daripada
Lestari Professional Consultancy Sdn Bhd