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Building Understanding, Resolving Conflicts, Supporting Students
The Special Education Dispute Resolution Center (SEDRC) in New York provides expert information, training, and access to mediation services to help resolve special education conflicts.
06/18/2026
Special Education mediation provides a structured space to address key concerns, from identifying a child’s needs and evaluating eligibility, to discussing services, placements, and disciplinary actions.
Families and school teams can work together toward constructive solutions.
Learn more about mediation here: https://loom.ly/5o3d0nY
When communication breaks down, relationships between families and school districts can quickly become strained. Mediation creates a structured space to reset that dynamic, shifting the focus from positions to understanding. By encouraging open dialogue and mutual accountability, it helps both sides move toward practical, sustainable solutions.
06/14/2026
On National Children’s Day, we celebrate the shared goal of supporting every student’s success. When families and school teams engage in cooperative, thoughtful dialogue, they create stronger partnerships and clearer pathways for student growth.
Open communication and collaboration ensure that every decision is focused on what matters most: the student.
Learn more about supporting student success here: https://loom.ly/mV849ts
06/11/2026
Mediation can transform challenging conversations into opportunities for clearer communication and stronger collaboration.
By providing a structured, neutral space, families and school teams can clarify expectations, resolve misunderstandings, and strengthen relationships - ultimately keeping the focus on student success.
Learn about the process: https://loom.ly/5o3d0nY
A question our team often hears is how to bring up mediation as a solution in a conversation. If you or someone you know could benefit from mediation, share this video and know we’re here to help 🩵
06/08/2026
The New York State Education Department Office of Special Education, Community Dispute Resolution Centers, Mediators, and parent groups from around the state were invited to celebrate the launch of the new Special Education Dispute Resolution Center (SEDRC) video Special Education Mediation in New York.
This professionally produced video highlights the value of special education mediation through interviews with parents, school district staff, mediators, and a CDRC staff member. Check it out here: https://loom.ly/ar7IHRc
06/04/2026
Summer can be more than a break from the school year, it’s a chance to address lingering concerns and plan for what’s ahead.
Tackling issues now helps reduce tension, strengthen relationships, and set the stage for a productive year focused on student success.
See our resources: https://loom.ly/QqxX1Wg
To truly de-escalate conflict and strengthen relationships between families and school districts, the right environment matters. Mediation works best when it is both voluntary and confidential, so everyone feels safe, heard, and open to the process.
06/01/2026
Clear communication is key during transitions and major milestones. Following these three steps helps families and school teams stay aligned, reduce stress, and keep the focus on supporting the student’s success.
See some frequently asked questions: https://loom.ly/LnKrw4M
05/27/2026
As the school year comes to a close, it’s not uncommon for a few concerns to remain unresolved. Addressing those conversations before the year ends can help families and school teams move forward with greater clarity. Don't wait until June!
Mediation can provide an opportunity to revisit lingering concerns in a structured and thoughtful way, creating space to reflect on the year and work toward understanding before a new one begins.
Learn about the mediation process: https://loom.ly/5o3d0nY