Infinx delivers technology-led patient access and revenue cycle outcomes for healthcare providers. www.infinx.com
Infinx provides AI-powered patient access and revenue cycle management (RCM) solutions for healthcare providers. Leveraging artificial intelligence, machine learning, automation and advanced analytics with our expert team of certified billing specialists, we deliver solutions that increase reimbursements and improve cash flow for their organization. Backed by forty years of consistent innovation in the Tandon Group of companies, Infinx is a trusted partner for the healthcare industry.
06/18/2026
Our India team came together to celebrate World Environment Day with meaningful action! 🌍💚
Through community cleanups, recycling drives, and hands-on sustainability initiatives, our problem solvers are strengthening the environments that support healthier communities everywhere.
Proud of our team for fostering a culture where innovation meets responsibility.
Infinx is a certified Great Place to Work®. Join us at infinx.com/careers
Most prior auth denials start at the visit (that's where the documentation gap happens, before anyone flags it).
The RCM team at OSS Health embedded payer requirements directly into the clinical workflow. For total joints, they built prompts into progress notes: prior therapy documentation, BMI thresholds, the conversations that have to happen before surgery is even on the table.
The provider sees it during the encounter, the patient hears it in real time, and the authorization gets what it needs without anyone chasing down missing pieces later.
The earlier you move the authorization conversation upstream, the less your schedule gets held hostage by requirements that were always there; just never surfaced in time.
Want to learn strategies for preventing procedure delays and reducing authorization friction? Join our weekly Office Hours where revenue cycle leaders share what's working.
👉 More RCM expertise available here: https://na2.hubs.ly/H06bqwz0
06/16/2026
Revenue cycle metrics tell a much bigger story than days in A/R or cash collected.
From the CFO seat, those numbers can reveal operational risk, payer behavior shifts, data integrity concerns, staffing vulnerabilities, and investment needs.
Join us for Office Hours: Revenue Cycle From the CFO Seat: Signal vs. Noise
Guest: Jon Vitiello, SVP & CFO, St. Luke’s Health
Date: Thursday, June 18, 2026
Time: 11:00 am PT / 1:00 pm CT / 2:00 pm ET
This session will explore how CFOs interpret RCM signals, where finance and revenue cycle teams can diverge, and how health systems can use operational visibility to make better strategic decisions.
We’ll cover Medicare Advantage pressure, cost to collect, data reliability, patient access, outpatient growth, and RCM transformation accountability.
Register here: https://na2.hubs.ly/H069gWG0
We hosted Office Hours from our New Orleans Center of Excellence, and Tim Anderson, EVP of Operations cut straight to what hospital revenue cycle leaders are wrestling with: AI creates efficiency, but it also creates disruption.
The real question isn't whether AI will change how teams work. It will. The question is whether that disruption empowers your high performers or burns them out.
Tim and Peggy Kelly, SVP of Revenue Cyle both made the same point: you can't just bolt AI onto existing workflows and expect people to adapt. Revenue cycle teams need room to think, contribute, and use their judgment. The technology should handle the repetitive work so your best people can do what they're actually good at; solving problems, catching edge cases, and making decisions automation can't.
Here's what matters: team engagement. Peggy emphasized that the hospitals doing this well aren't just deploying technology. They're measuring engagement systematically and collecting real feedback from the front lines. They're asking their teams what's working, what's getting in the way, and what they actually need to do their jobs better.
AI should create space for your team to work smarter, not just faster. If your revenue cycle staff are spending their time babysitting bots instead of using their expertise, something's wrong with the implementation.
Watch the full conversation with Tim Anderson, Peggy Kelly, and Jason Adams, President and COO of US Acute Care: https://www.infinx.com/webinar/the-new-revenue-cycle-reality-for-acute-care-leaders/
Our New Orleans Center of Excellence was built around this exact philosophy; bringing together experienced revenue cycle professionals, AI-powered tools, and systematic feedback loops to help hospitals implement technology that actually supports their teams instead of replacing them.
06/10/2026
Manual charge entry involves finding the right data, validating the source document, checking CPTs and units, reviewing diagnoses, handling addendums, catching missing information, and making sure the claim can move forward cleanly.
AI-enabled document intelligence is changing that workflow, but the real value comes when technology and billing expertise work together.
In this Office Hours episode, Jamie Campagna, Data Entry and Coding Manager for MedReceivables, an Infinx company, will share how charge capture workflows are evolving from manual entry to smarter quality control, audit, and exception management.
We’ll discuss:
- Why manual charge entry creates risk and rework
- How document intelligence can reduce repetitive data entry
- Why human oversight still matters
- How automation changes the role of billing teams
- What tech-enabled billing services can mean for cleaner claims and faster workflows
Office Hours: From Manual Entry to Smarter Charge Capture
Speaker: Jamie Campagna, Data Entry and Coding Manager for MedReceivables, an Infinx company
Thursday, June 11, 2026
11:00 am PT / 1:00 pm CT / 2:00 pm ET
Register here: https://na2.hubs.ly/H064k-b0
06/09/2026
Healthcare AI adoption is stalling. Most solutions don't fit how revenue cycle teams actually work.
You need AI you can audit and control. AI where accountability stays with your trained operations teams: visible, auditable, controlled.
We're expanding our Microsoft Azure infrastructure to support exactly that: governed AI capabilities for payer portal assistance, document summarization, and workflow guidance. All built with human oversight and operational controls from day one.
Our multi-cloud strategy means we match platforms to your workload requirements, security needs, and performance expectations; with the flexibility to choose what works best.
Full announcement: https://na2.hubs.ly/H062yqv0
06/08/2026
We’re in Kearney for the Nebraska Rural Health Conference, June 8-10th, 2026.
Scott Cook, VP of Business Development at Infinx, will be sponsoring the Welcome Reception and connecting with Nebraska rural hospital leaders throughout the three-day conference.
If your hospital is navigating margin pressure, staffing constraints, or revenue cycle inefficiencies that keep you from capturing what you've already earned; let's compare notes.
Just focused conversations about:
→ Where outdated CDMs quietly drain 2-5% in margin
→ How charge capture gaps hide in rural hospital workflows
→ What AI-powered audits catch before denials hit A/R
→ How the contingent-fee model eliminates risk (no upfront cost)
Are you in Kearney too? Book time with Scott: https://na2.hubs.ly/H061yJt0
06/08/2026
Radiology practices are losing revenue to coding delays, prior auth bottlenecks, and preventable denials. On June 9th, Infinx Healthcare and Maverick AI are showing Radiology Business Management Association members exactly how to fix it.
David Byrd (SVP of Business Development, Infinx Healthcare) and Carlie Richard (Solutions Consultant, Maverick AI) will demonstrate autonomous coding technology built specifically for radiology RCM. The kind that codes and bills in real time, routes edge cases to human coders when needed, and cuts denials by up to 30%.
What we're covering:
- Direct-to-bill autonomous coding (no batching, no lag)
- Hybrid Intelligence workflow; AI handles routine cases, experts handle exceptions
- Prior auth acceleration and denial reduction strategies proven in live radiology environments
- Implementation in under 3 months
RBMA Demo Day: Coding & RCM
Monday, June 9, 2026 | 2:20–3:15 PM ET
45-minute live demo | Virtual
Free for RBMA members | $100 non-members
Register: https://na2.hubs.ly/H061xlb0
06/08/2026
At the Healthcare Financial Management Association (HFMA) Annual Conference 2026: Booth #636 is a calm space in the chaos.
While the exhibit hall buzzes with high-pressure vendor pitches and AI hype, Booth #636 is offering focused conversations for real revenue cycle pain.
CFOs and RCM leaders told us they need relief from:
"We got approval for prior auth automation 18 months ago, but IT keeps getting pulled away."
"Our denial rate climbed 12%, and we can't hire enough people to work appeals."
"Every vendor wants us to rip-and-replace. We need something that integrates and actually works."
Healthcare finance leaders are looking for practical healing: measurable relief without adding headcount.
What's bringing relief at Booth # 636:
✓ AI agents plus RCM specialists working together to handle routine tasks and complex exceptions
✓ Revenue Integrity SMEs to optimize your charge capture
✓ Integrates with Epic, Oracle Health, and your existing stack
✓ Measurable outcomes: faster prior auth, fewer avoidable denials, reduced A/R days
✓ Administrative scaffolding for payer-ready workflows beyond clinical content
At ? Stop by Booth # 636 for a consultation on your workflow bottlenecks, plus your complimentary wellness kit (while supplies last).
Book your session: https://na2.hubs.ly/H0613Lj0
06/05/2026
We're live at RedSail Technologies Connect 2026 in Nashville, and the conversations at the conference are exactly what we expected: pharmacy leaders are looking for operational relief.
Top pain points we're hearing:
→ Order entry backlogs creating 24-48 hour delays
→ Prior authorization volume overwhelming in-house teams
→ Billing complexity for immunizations and clinical services
→ Staff turnover making consistency impossible
Derek Taylor, PharmD (Senior Director, Pharmacy Client Services at Infinx) is meeting with LTC and specialty pharmacy leaders through Saturday. If you're at Connect and want to discuss how AI agents and direct-employee support can reduce rework without adding headcount, let's connect.
Still time to schedule: https://na2.hubs.ly/H05_GrW0